Welcome to Cornford House Surgery and Fulbourn Health Centre
Please continue to socially distance and wear face coverings when attending the Surgery.
Or, if you have a smartphone, download the Airmid App. Click the icon for more details.
Contact Us Online
You can contact us about a medical, administrative or prescription issue by clicking on the button below
This short online form is the quickest and simplest way for the majority of our patients to access or clinical team for assistance. Our practice phone lines remain open for anyone with accessibility needs who might find difficulty completing this form.
Please do not use this online form for urgent or emergency requests. The submitted forms will only be read during office hours. The forms will not be read on the weekends (Saturdays and Sundays) or on bank holidays. They will not be read Monday-Friday between the hours of 1800 - 0900. Please contact 111 during out of hours or 999 if this is an emergency.
We know your time is valuable. If you’ve got an urgent medical issue that is not an emergency, please don’t wait in A&E. A&E is here for life-threatening emergencies. If you show up to A&E with a problem that isn’t an emergency, you may be redirected. Don’t risk a wasted trip – visit cpics.org.uk/well-together to find the right service for your needs or use alternative services like 111 online instead via 111.nhs.uk
Our GP teams are facing high demand right now and are prioritising urgent issues. If your issue isn’t urgent, please consider whether you can stay well at home or visit 111.nhs.uk for urgent advice.
Feeling lonely is something that all of us can experience at any point and it can have a huge impact on our wellbeing. It’s important to remember that these feelings can pass and that there are lots of ways we can help each other too.
Fancy a cuppa? Fancy a walk? Sometimes reaching out to each other with as little as three words can make a big difference.
As part of the Better Health: Every Mind Matters campaign, the Department for Digital, Culture, Media and Sport are encouraging people to ‘Lift Someone Out of Loneliness’ by taking a simple action to help someone who may be feeling lonely. If we do this regularly, we can all help to lift each other up.
Find out how you can help lift someone out of loneliness by clicking here
A message from Addenbrookes
The Addenbrookes team have sent out the following message to patients:
We are currently undertaking a review of all patients on our waiting list for tests or procedures.
Patients on our waiting list are being contacted via text message, postal letter and telephone as part of our work to reduce the delays caused by the pandemic. We are asking them to let us know their preference regarding their appointments or procedures. By reviewing our waiting list and gathering this information we can ensure we understand your most up-to-date medical needs, while we prioritise care for our most clinically urgent patients.
The SMS text message will show in your messages as CUH.NHS.UK. In the message, patients will receive a unique 4-digit pin. We’ll ask you to enter the pin and your date of birth so that you can log in and complete a short survey. If you haven’t responded within 48 hrs you will receive a text reminder. Please be aware the link will only be valid for 4 days from when the initial text message was sent.
If we do not have a contact number or you do not respond to the online survey, a postal letter will be sent out to you. If we have not received a response to the online survey or letter, you will be contacted via phone. In responding and completing this survey you will help us to reduce waiting times for our patients. We would like to assure you that:
· Our communication will only ever ask questions relating to your care
· We will never ask for bank details or make reference to money or payment
· We will never ask you for your name or address
· Our message will include a unique pin and we will ask you to input your date of birth only to log in
· If you do not respond to the text message, we will write to you to complete a paper survey
· A business reply envelope will be included to allow the return of the survey without any cost to you.
· If you do not respond to the text message or paper survey you will be contacted by phone to complete the survey.
ALSO, the Patient Advice and Liaison Service and complaints team have changed their email addresses to email@example.com and firstname.lastname@example.org
The telephone number for PALS remains the same – 01223 216756.
Group A Streptococcus
Group A Strep is a bacterium found in many peoples throats and on the skin. It causes illnesses such as Scarlet Fever, Tonsillitis & Cellulitis, though some people never feel unwell from the infection.
Unfortunately, this year there has been an increase in the number of infections (mostly in small children), and a small number of these have resulted in death.
The links below lead to sites with some helpful information about Strep A, including what symptoms to look out for & what to do in an emergency:
Are you thinking of ways to save a little money, or maybe just ways to challenge yourself?
Give Dry January a try! You won't be alone.
Mental health services and support
One in four people across the country will experience a mental health problem in any given year. Mental health problems and illnesses include anxiety, depression, addiction, personality disorders and psychosis.
Experiencing a mental health problem can be upsetting and very frightening. It is important to know you are not alone and that there are a wide range of services and support available to you. These include online support and information services, helplines, talking therapies, counselling and crisis mental health support, as well as specialist mental health help.
There are a number of services that you can access or self-refer to (self-refer means you do not need to have been referred by your GP or medical professional to use the service).
Below, you will find information on local support and services. You can also find further information at www.nhs.uk/mental-health
You can also contact your GP who will be able to provide advice on how to deal with your symptoms and talk to you about available treatments and support services that are available locally.
- Keep Your Head keep-your-head.com website provides information on mental health and wellbeing support and local services available for young people and adults across Cambridgeshire and Peterborough.
- How Are You (H.A.Y.) haycambspboro.co.uk is an interactive local website that brings together information on activities and support available in your local community to help boost mental health and wellbeing.
- Lifeline – lifecraft.org.uk - Free, confidential helpline that you can call anonymously to talk to a trained volunteer. Lifeline is available daily 11am-11pm and can be reached by calling 0808 808 2121.
- Mind - CPSLMind, cpslmind.org.uk - A mental health charity providing a range of services and support for people suffering with mental health problems and promoting positive mental health across Cambridgeshire and Peterborough.
- Qwell and Kooth - Free online wellbeing services offering chat-based counselling, peer support and self-help. qwell.io – for ages 18+ www.kooth.com – for ages 11-25
- Crisis support – NHS 111 Option 2 - If you feel you are in a mental health crisis, urgent support is available in our area 24/7 through 111. Simply dial 111 and select option 2. You will be put through to a trained advisor who will speak to you and discuss your current mental health needs.
- Psychological Wellbeing Service - Psychological therapy for mild to moderate depression or anxiety for anyone aged 17+. You do not need a diagnosis to access the service and can self-refer by visiting cpft.nhs.uk/psychological-wellbeing-service
If you feel adrift in an ocean of information regarding what to feed your newborn, the NHS has setup a support website with handy tips and advice for you.
Follow this link to find out more.
Cervical Cancer Screening
Two people die every day from cervical cancer in England, yet it is one of the most preventable cancers and getting your screening can help stop it before it starts.
Screening helps prevent cervical cancer by checking for a virus called high-risk HPV which causes nearly all cervical cancers. This is the best way to find out who is at higher risk of developing the cervical cell changes that over time could potentially lead to cervical cancer. Any cervical cell changes can be treated, preventing cervical cancer.
If you have a cervix and have had any kind of sexual contact, with people of any gender, you are at risk of cervical cancer.
You can have HPV even if you’ve only ever had one partner, or not had sex for a long time.
But don’t be alarmed if you have HPV as it does not mean you have cervical cancer - HPV is a common virus that most people will get at some point during their lives.
People with a cervix aged 25-64 are eligible for screening. Those registered as female with their GP practice are invited for routine screening every three years if they are aged 25-49 and every five years if they are aged 50-64. Those registered as male will need to request an appointment from their GP or a local sexual health clinic.
Life can be hectic and it's easy to let your cervical screening appointment fall to the bottom of your 'to do' list, but it only lasts a few minutes - it’s a few minutes that could save your life.
For most people, cervical screening tests are not painful. However, if you are worried that you may find the test uncomfortable, remember you are in control and can ask to stop at any time. If you are worried about it being uncomfortable, or you have found screening difficult in the past, talk to the nurse or doctor doing the test so they can give you the right support.
If you're embarrassed about cervical screening then you're not alone. Talk to the nurse or doctor doing the test, who can help put you at ease.
Household Support Fund
The Household Support Fund is a new fund which aims to help those struggling to pay for food, energy or other essential items.
If you, or someone you know is struggling to keep warm and fed, please go to Household Support Fund - Cambridgeshire County Council to see if you could be eligible to apply to the Household Support Fund.
Hospital Appointments & the Patient Helpdesk
The NHS has decided to close the NHS helpdesk phone line, and replace it with a website; My Planned Care. Designed to provide patients with information about their up-coming appointments, operations & treatments, My Planned Care pulls information from over 130 trusts across England.
If your condition has genuinely deteriorated, call the practice and you will be reviewed by one of the clinical team and appropriate action can be taken in regard to your care.
Additional Hospital Phone Number
Addenbrookes have introduced a second telephone number in addition to their existing main telephone number (01223 245151).
The new number is: 01223 805000
Having a second number provides additional capacity to receive calls into the Trust, leading to a better experience for callers. The new number is with a separate carrier, so also provides more resilience in the event of any outages or issues.
Visiting our practice? Please continue to wear a face covering and social distance
Patients are asked to continue to wear a face covering, unless they are exempt, and to follow social distancing when visiting our GP Practice.
This follows the national Infection Prevention Control (IPC) Guidance for all healthcare settings and will help to ensure the safety of our staff and patients at all times.
Thank you for your continued support.
COVID-19 Vaccination programme – update
We will be running combined Covid & Flu clinics from October 1st. You are eligible for an autumnal booster if you are:
- aged 50 or over
- aged 5 to 49 and at high risk due to a health condition
- aged 5 to 49 and at high risk because of a weakened immune system
- aged 5 to 49 and live with someone who has a weakened immune system
- aged 16 to 49 and are a carer
- living or working in a care home for older people
- a frontline health and social care worker
It will need to have been at least 3 months since you last received a booster
Covid walk-in clinics are being run across the Cambridgeshire and Peterborough region. Open hours vary by clinic, and appointments are NOT needed for these clinics.
Please follow the link below for a list of nearby clinics:
Important Information For People Isolating At Home
The NHS has released an app to serve as a simple, one-stop method of accessing several NHS services including appointment booking, medication requesting and access to the Covid Pass system.
CLICK HERE to find out more information
Dissenting from secondary uses of GP identifiable data
A HEAVILY summarised run down:
The overall idea of this is to help identify inequalities and areas for improvement in healthcare across various groups and services, along with helping with research regarding future pandemics and the after effects of the current one. The NHS doesn't have the resources to handle all of the data processing that this would involve, so it's handing the job over to other companies.
Obviously, record sharing is a contentious subject, and some people do not want their records shared in this manner. If you do not wish to have you record be a part of this upload, please fill and hand in the form below.
Type 1 Opt out letter of secondary uses
Coronavirus (COVID-19): what you need to do
The Advice from Public Health England continually evolves as Health/Science/Government leads react to the evolving picture. Please take this advice to give us the best chance of beating this epidemic. Please see Gov.uk websites for the most up-to-date information.
Getting a test for Coronavirus.
The Government has now increased capacity to get a test to check if you have coronavirus or not. Anyone with Coronavirus symptoms can now apply for a test. The test should be done within 5 days of the onset of symptoms. Please apply immediately if you get any of the 3 key symptoms.
Coronavirus symptoms are:
- a high temperature
- a new, continuous cough
- a loss of or change to your sense of smell or taste
This is a swab test and only tells you if you have a CURRENT infection. It will not tell you if you had a past infection (not an antibody test). Please only apply for a test if you have CURRENT SYMPTOMS.
These tests are NOT done at the surgery but at remote sites around the region or can be posted out to you. A site at Histon was opened in June. If you have Covid 19 symptoms please use the link below to see if you are eligible for a test.
Covid-19 Sick Certificate
If you require a Sick Note/Med 3 Statement as you are isolating, we ask you to download the following letter and tick the appropriate box. This is to ensure we are free to concentrate on clinical priorities rather than deal with administrative tasks.
Or use the NHS 111 website for a e-mailed PDF
Covid-19 Med 3.docx Covid 19 Sick note- NHS 111- PDF
Coronavirus Support in the Local Community:
If you need help or advice during this difficult time, take a look at he following websites, which offers a wealth of information, contact details and advice:
* Cambridge council website to access help
* Age UK- for cambridge area
or e-mail them on email@example.com
Fulbourn Community Support: 01 223 665051 between 09.00 -17.00 each day
If you need help or would like to help/donate. Please use the following link.
Looking after your Mental Health in the Covid 19 era
BMI can do it- I challenge you. Eat well, sleep well, move more. CLICK HERE
Gov.UK website in managing Mental Health in current Covid Era
5 steps to Mental Well being
Breathing exercises to relax
Every Mind Matters- staying at home tips
MindUK- Mental health advice Mind contact number
Cambridge council home exercise videos.
Other useful numbers:
Childline 0800 1111
Samaritans 116 123
Domestice Violence 0808 2000 247
Mind 0300 123 3393
Age UK 0800 678 1602
We aim to provide excellent clinical care, working with the Clinical Commissioning Group to ensure we have a viable cost effective NHS for the future. We will continue to train tomorrow's Doctors and Primary care clinicians.
- Put our patient's welfare and health at the centre of our agenda
- Be caring, courteous, and respectful
- Treat patients fairly and without discrimination
- Act with confidentiality and integrity
- Be accountable, respond to feedback and deal with complaints in a timely fashion
- Work as a team with a positive attitude
We ask patients to
- Be polite and respectful of our staff. Abusive behavior will not be tolerated
- Keep appointments and let us know as early as possible if they can not attend
- Use the NHS responsibly to ensure it can remain sustainable
- Keep us updated on your contact details so we can get in touch easily if needed
- Promote the health and well being of patients including self-care and sign posting to other professionals
- Provide evidence based care and keep up to date with evolving knowledge
- Be innovative and responsive to an ever-changing face of Primary healthcare
- Provide and promote the training of tomorrow's primary care staff
- Use resources wisely, balancing the needs of individual patients and that of the wider population
We are accredited as a University Teaching Practice by Cambridge University for teaching Medical students.
We are a Post Graduate Training Practice for the East of England Multi Professional Deanery.
Would you recommend us to your friends and family?
Cornford House Surgery and Fulbourn Health Centre want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback so we can continually review our service.
It is based on one simple question:
“How likely are you to recommend our service to friends and family if they needed similar care or treatment”
Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately you’re helping us to make changes that will ensure we can offer the best possible care.
For further information on the NHS Friends and Family Test, please visit