BEAT THE HEAT
Continued high temperatures have triggered another health warning in Cambridgeshire and Peterborough, with people urged to take extra precautions in the coming days. Hot weather can be uncomfortable for many people. However some people are especially at risk of being unwell in higher temperatures; older people, the very young and those with ongoing illnesses will feel the effects more acutely. Prompt action should be taken now to prevent these people becoming ill and requiring medical attention. If you see someone feeling dizzy, weak, anxious or have intense thirst and headache, move them to a cool place as soon as possible and give them some water or juice to rehydrate and cool down – if their symptoms continue, seek further medical advice from your pharmacist or doctor.”
Here are some practical tips on how to stay cool and cope with the hot weather:
- look out for others, especially older people, young children and babies and those with underlying health conditions
- shade or cover windows that are exposed to direct sunlight during the day, and open windows at night when the temperature has dropped
- drink plenty of water as sugary, alcoholic and caffeinated drinks, including tea and coffee, can make you more dehydrated
- never leave anyone in a closed, parked vehicle, especially infants, young children or animals
- try to keep out of the sun between 11am to 3pm
- walk in the shade, apply sunscreen and wear a hat, if you have to go out in the heat
- avoid physical exertion in the hottest parts of the day
- wear light, loose fitting cotton clothes
- make sure you take water with you if you are travelling
Extended Hours comes to Cornford House in September.
With effect from the 2nd September Cornford House will be open on Monday and Friday evenings only, from 18.00 hrs until 22.00 hrs.
Extended Access is available every day, including weekends at other Surgeries around the area. Our Reception Team are able to book you into these out of hours services and tell you which Surgeries are open on which days.
Need help to Quit Smoking ?
NHS Free Smoking Helpline
0300 123 1044
You can now access Extended hours via the following links:
Extended GP Opening Hours, evenings and weekends.
Extra appointments to see a GP or Nurse are available to all patients in Cambridge, Ely and the surrounding villages.
You can book an appointment through your GP receptionist who will give you the time, date and venue for your appointment.
If you would like to find out more, please visit:
or ask the receptionist in your GP Practice.
THE COMMUNITY CAR SCHEME URGENTLY NEEDS HELP
During 2017 the Community Car Scheme received 447 requests for help with transport,
primarily to enable the elderly, disabled and non-drivers to get to essential appointments
at the Health Centre, Addenbrooke’s Hospital or other medical provision.
Because we only had 7 drivers we were unable to help around 30 of those who contacted us.
Since January, 3 more people have kindly come forward but the need for drivers is increasing,
particularly because of the recent cuts in bus services.
CAN YOU PLEASE HELP?
Passengers pay the driver 30p per mile on the day of travel. There is a minimum charge of £3 on all journeys, and drivers receive a further 15p, which is subsidised by the County Council. There is no long-term commitment and you will be supporting the elderly, the disabled and non-drivers in the village. For more information please contact the Co-ordinator on 07542 194 033.
Helping your hospital to help YOU
a message to patients
We’re sorry, but we’re really busy. This winter we’ve seen more patients than ever before and had waiting times of up to SEVEN AND A HALF HOURS in A&E. Patients can help us help them by understanding the circumstances in which they should attend. A&E department deals with life-threatening emergencies, such as:
loss of consciousness
acute confused state and fits that are not stopping
persistent, severe chest pain
severe bleeding that cannot be stopped
severe allergic reactions
severe burns or scalds
Less severe injuries can be treated in urgent care centres or minor injuries units (MIUs) and sources of help are listed on the local Clinical Commission Group ‘Choose Well’ web pages. Minor injuries units and urgent care centres can treat:
sprains and strains
minor burns and scalds
minor head injuries
insect and animal bites
minor eye injuries
injuries to the back, shoulder and chest
A&E is not an alternative to a GP appointment. If a GP practice is closed residents can call NHS 111, which will direct them to the best local service. If patients do attend A&E, it is extremely helpful to limit the number of friends or family who accompany them, since demand for seating is greater than the number we have
DUE TO THE FORTHCOMING CHANGES IN THE DATA PROTECTION ACT (DPA) AND THE IMPLEMENTATION OF THE GENERAL DATA PROTECTION REGULATION (GDPR) IT IS OUR LEGAL RESPONSIBILITY TO OBTAIN FROM EVERY REGISTERED PATIENT, CONSENT FOR THE FOLLOWING:
To send text (SMS) messages regarding appointments.
To e-mail information to patients or other parties
To send information to other parties, such as: Insurance Companies, the Police or other Health providers (upon written request and authorisation).
If you have visited the Surgery recently, you will have seen the notices asking you to complete a consent form. If not, then please take a moment to download this form and return it to the surgery, so that we may scan it onto your records as proof of your permissions.
Please be aware that all your information is held securely and, is only accessed via security card and password.
Date of Birth:…………………………………………………………………………..
Contact Phone Numbers:
Do you agree to these consents? YES …………….
By signing this consent form, your rights under the new DPA and GDPR are not affected. You have the right to access any information we hold and the right to withdraw this consent should you feel your Privacy is compromised.
Keep Your Head | Cambridgeshire and Peterborough Clinical Commissioning Group
We cannot accept repeat prescriptions over the telephone.
New App: Need to find local health services quickly?
A new app to help Cambridgeshire and Peterborough residents find local NHS services is now available to download.
Quick and easy to use, the 'MyHealth Cambridgeshire & Peterborough' app will direct you to your nearest appropriate NHS service. This includes local Gps' Pharmacies, Minor Injury Units and Dentists, based on your location or postcode.
Free to download and available in five other languages including Polish, Latvian and Lithuanian, 'MyHealth' provides up to date information on current services including directions, opening hours and contact details.
The app is available to download for iOS via Apple Store and Android via Google Play by searching
'MyHealth C&P CCG'
Friends and Family test is now here
Please let us have your views by taking our short patient survey available by clicking on the light blue "Patient Survey" button on the Home page
Online access to your medical records
We know that around a third of our patients already take advantage of the convenience of being able to book appointments and order their repeat prescriptions online.
We will shortly be arranging for those patients that want it to have the ability to view online, their own medical record held at this practice.
It’s not that being able to see your records is new – you already have that right. Nor is it new that your records are kept electronically. Most GPs and health organisations keep medical records on a secure computer. Letters and other paperwork are coded or scanned and put into electronic format. This makes for far more accurate and speedy organisation of your healthcare.
What is changing is that you will be able to have online access to your records
You won’t have to do any of this but if you need to use the NHS and social care a lot, it should make you feel more informed and therefore more in control.
More importantly, it will make for a far more efficient and convenient service. After all, the information held in your health notes is about you and for you.
Where this has been tried in other parts of the country, most frequent uses of online records access are: accessing test results, viewing letters the GP has received or sent about you; checking information about your condition
What you can do;
Read what your doctor has written* – your diagnoses, advice and treatment
Check your test results
Check whether a referral has been made
Spot any inaccuracies and tell your GP or practice
Print information off to take to an appointment
Remind yourself of what happened when
Read letters to and from your GP*
Prepare for your next appointment
Get key medical information fast if something happens to you away from home or when the surgery is closed
*Consultation notes and letters will be available only from the date of consent onwards.
You will be able to request access to your records online through your existing SystmOnline account by selecting Patient Record and then Request
Once you have given your consent, we will receive a message and your doctor will need to give their consent for your record to be viewed online.
We as a practice are very keen to involve you in your care, be open and honest with you and give you as much information as is available about your health and your care and we hope that giving you access to your records online, should you want them, will make that easier.
We do acknowledge however that this may not appeal to every patient and so the decision to gain access online is entirely yours in the first place. Should you decide that you would like this option then of course it will be especially important for you to retain control of your user name and password and to let us know at the earliest opportunity should you feel they may have been compromised so that we can regenerate a new password for you.
For those of you that would like to have access to your records, we hope you will find this a useful addition to the services that the practice offers.